Country: United Kingdom of Great Britain and Northern Ireland
Closing date: 01 Mar 2018
About VSO
VSO is the world's leading development organisation that works through volunteers to fight poverty. We are unique in the way we bring people together to share their skills and experience, generate insights and ideas and, most of all, take action against poverty and exclusion. It's a highly effective approach that works, and today is helping millions of people in some of the world's poorest communities lift themselves out of poverty.
Role overview
We have a fantastic opportunity for a Salesforce Technical Lead, to drive forward the successful implementation of Salesforce projects across our international footprint. Reporting to the Head of Global IT, you will be responsible for working closely with key business stakeholders to create innovative solutions which will streamline and simplify our ways of working. You will be very familiar with latest developments to the platform and Apps available and able to guide the organisation in selecting the right architecture solutions. You will be responsible for creating / authorising and managing the technical solution documents for new projects, change requests and enhancements. You will oversee an offshore development function from a quality assurance perspective, delivering changes/projects within an agile development model and working closely with project managers and business analysts as a subject matter expert.
The post holder will:
- Understand and own VSO Salesforce architecture including, but not limited to the data model, our objects, integrations and analytics
- Work with key business stakeholders, challenging where appropriate and communicating in non- technical terms
- Manage all configuration releases for Salesforce, ensuring successful deployment of configuration changes
- Manage deployment process and sandbox management strategy for Salesforce
- Manage Salesforce change requests, including CR sizing, communication and CR implementation process
- Provide technical user support escalated from the helpdesk and resolve system / application issues
- Ensure that our Salesforce instance (including the data and access within it) complies with VSO's security and disaster recovery policies
Skills, qualifications and experience
You will have demonstrable experience in successfully supporting Salesforce programmes/projects involving significant scale and business change, as well as an understanding of business re-engineering principles and processes. You are a strategic thinker and possess the ability to actively engage stakeholders to make complex decisions. Your experience of working in global teams enables you to work effectively in a culturally diverse environment.
Technical Requirements
- Experience of designing and developing complex custom Salesforce orgs
- Up to date knowledge of the Salesforce ecosystem, including CRM capabilities and partner products
- Salesforce Administrator and Platform App Builder certifications, or equivalent experience
- Salesforce Platform Developer I/II, or one or more Designer or Architect Domain certifications would be an advantage
- Understanding of developing effective data models and documenting organisational data architecture
- Good understanding of web services, APIs and ETL processes, including planning integration architecture for interfacing systems
Comfortable creating functional specifications, design and architecture documentation
Development Requirements
Extensive experience in all aspects of Salesforce platform click and configure development
Experience with salesforce reports and dashboard development
Experience reviewing, understanding and recommending changes to Apex and Visualforce code
Experience designing and implementing features using Apex / Visualforce would be an advantage
Exposure to Lightning Component and Javascript development is advantageous
Unfortunately we are unable to provide sponsorship for this position, so please ensure you have the right to work in the UK before you apply.
VSO reserves the right to close this job early if we receive a sufficient number of applications
How apply
If you're interested in applying for this role, please download the job description for more information.
To submit your application, click on 'Make an application' and complete all relevant fields on the online application form.
How to apply:
Please follow this link to apply: http://www.aplitrak.com/?adid=a2xhcm1hbi43NTg3Mi4zODMwQHZzby5hcGxpdHJhay5jb20